About Idiya
Idiya Ltd. is a prominent New Zealand-based furniture retailer dedicated to transforming houses into homes through smart, functional, and affordable design. Operating under the philosophy "Solved by Idiya," the company offers an extensive catalog spanning living room, bedroom, kitchen, dining, office, and outdoor furniture — serving customers across both the North and South Islands.
The Challenges
1
High-Complexity Logistics
Serving customers across both islands created a logistical puzzle. Inventory was difficult to track across regional warehouses.
2
The Kitset Nightmare
Furniture arrives in multiple boxes with dozens of components. Tracking Bill of Materials (BOM) parts was a major operational pain.
3
Inefficient Order Processing
The team struggled with real-time order tracking and lacked automated delivery timelines — a major bottleneck to growth.
4
Technical Fragmentation
Syncing stock across multiple marketplaces, integrating BNPL payment schemes, and sending automated SMS notifications all required separate systems.
The Solution
1
Intelligent Routing & Shipping
Completely overhauled the logistics framework with automated shipping rate calculations based on volume and weight.
2
Tailored E-Commerce Checkout
Customized the storefront with dynamic inventory visibility and a calendar-based delivery booking tool.
3
Omnichannel Synchronization
Integrated with leading marketplaces, ensuring centralized inventory and complex BOM tracking in real-time.
4
Full Localization & Payment
Regional payment gateways, BNPL schemes, and SMS gateway for order notifications deployed across the platform.
Technical Stack
Platform
Odoo 19 Enterprise
AI Architecture
RAG Integration
E-Commerce
Native Odoo Shop
Logistics
WMS + RFID Sync
Finance
Multi-Currency GL
Hosting
Odoo.sh + Cloud
Database
PostgreSQL Hybrid
Support
24/7 SLA Management
The Implementation Team
Sadiq M Alam
Project Manager
Niaj S Shishir
Lead Developer
Joyanto C Barmon
Backend Developer
Tarek Hasan
Data Specialist